Shipping & Delivery

1. Free Shipping 

Free shipping worldwide by courier or ordinary mail.  Normally, order under 100USD will be shipped by ordinary mail. Otherwise, products will be ship by express.

2. Processing Time

It will take 2 business day to process order in stock. For customised or wholesale items, it will take about 7 business days to process. 

3. Address

To provide a correct address for shipment is necessary. We encourage all customer double check your info before confirming payment. If you want to amend or change address, please contact us as soon as placing order. We will try our best to help you .

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. 

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (an office address or a friend's address). 

4. Returns

We do provide 45-day Exchange and Return policy. You will be responsible for the cost of exchange & return shipping back to Shine hair wig if it’s not because of product quality. Of course, if there is a problem with our product, we are obliged to give you a free exchange & return. Please refer to our Exchange & Return Policy for more details.